FAQ

Model M Series, L Series, XL Series and Sub8.2
2 years parts & labor

DiamondBoxx warranties this product to be free of defects in materials and workmanship for a period of TWO YEARS from the date or receipt. This warranty is not transferable and applies only to the original purchaser from an authorized DiamondBoxx dealer. Should service be necessary under this warranty for any reason due to manufacturing defect or malfunction, DiamondBoxx will (at its discretion) repair or replace the defective product with new or re-manufactured product at no charge.

Damage caused by the following is not covered under warranty: accident, misuse, abuse, product modification or neglect, unauthorized repair attempts, misrepresentations by the seller. This warranty does not cover incidental or consequential damages. Cosmetic damage due to accident or normal wear and tear is not covered under warranty. Any applicable implied warranties are limited in duration to the period of two years beginning with the date of receipt. No warranties shall apply to this product thereafter.

All warranty returns should be sent to DiamondBoxx in the original packaging (so it doesn't get more damaged on its way to us) accompanied by proof of purchase (a copy of the original sales receipt). Warranty expiration on products returned without proof of purchase will be determined from the manufacturing date code. Non-defective items received will be returned COD. Customer is responsible for shipping charges and insurance in sending the product to DiamondBoxx. Shipping damage on returns is not covered under warranty, USE ORIGINAL PACKAGING

Pro Audio Series (40TWS, PA10, PA15 and PASub15)
1 year parts & labor

DiamondBoxx warranties this product to be free of defects in materials and workmanship for a period of ONE YEAR from the original purchase date. All other information is the same as the above warranty. 

Need More Bass:

Place speaker against a wall, or better yet in a corner.